Published by the Social Care Institute for Excellence (SCIE), this guide gives ideas and suggestions on how to successfully change services to put people at the centre of their own care and support.
It begins with a brief overview of policy and then moves on to a series of ‘how to’ sections. It looks at the importance of good leadership, and the involvement of both the workforce and stakeholders in achieving change.
It also explores how the service users can positively drive and influence change.
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