Local authorities in the region have identified potential risks that may arise with personalisation of adult care services and have made recommendations on how they might be managed.
In early 2009, JIP asked the authorities to develop a regional understanding of and a common approach to managing individual, organisational and programme risks.
The Risk Task and Finish Group were set up to handle the project, and have produced a detailed account of the experiences, and approaches adopted by councils in the region.
It reveals:
• risks identified are common to all
• personalisation is occurring at different rates across the region
• different processes, systems and circumstances have led to authorities developing their own responses.
One area highlighted as in need of urgent attention is safeguarding.
The task group proposes councils in the region:
• be less risk averse and make it possible for service users and carers to take more responsibility for keeping safe
• establish a robust safeguarding system that is easy to apply and addresses the specific challenges of personalisation
• raise awareness of risk for individuals receiving and supporting personalisation
• provide additional support to people lacking capacity to safeguard
• make information available to people wanting to insure against litigation
• provide sufficient information on employment issues for hiring PAs
• establish a set of agreed principles across the region that reflects collaborative work and still allows for local interpretation.
The group recommends that personalisation and safeguarding are not developed as ‘polarised agendas isolated from each other’.
For full details of the task group’s findings and recommendations contact Sandra Hudson, Department of Health West Midlands, telephone: 01213525040, email: sandra.hudson@dh.gsi.gov.uk
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