Forming a PA framework in Sandwell

Sandwell Metropolitan Borough Council has established a framework for developing and sustaining a PA workforce.

By linking the activities of workforce commissioning and market management, a picture has emerged of what is needed to build a modern PA workforce.

The framework specifies key skills and competencies, mandatory training to be undertaken, and relevant regulations. Options for career development are also outlined, and accreditation will be offered to PAs meeting requirements.

Plans for an online market place are being considered for PAs wanting to promote their services, and for service users looking for assistants.

The spread of personal budgets has already led to a rise in the number of PAs in the borough, and feedback from this growing end of the market is positive.

Focus will remain on ensuring the PA service remains flexible enough to respond to customers’ needs, while at the same time safeguarding vulnerable adults.