JIP e-bulletin special June 2010

Dear colleague,

Welcome to this e-bulletin special bringing you news of our priorities for 2010/2011 and how we plan to use the resources available for supporting the development of adult social care.
We also introduce our team of specialists on hand to help you and your organisation deliver customer focused and efficient services.

The JIP brings together adult social care services and improvement agencies in the region; and is a programme board for Improvement and Efficiency West Midlands (IEWM) which is the name of the regional Improvement and efficiency partnership (RIEP).

IEWM’s priorities for adult social care are:

Reablement - this is the technique to equip people with skills to help them live independently. A regional project currently underway aims to channel 95% of all assessments through areablement team resulting in 60% of service recipients no longer needing care or support. Efficiencies of £7 million are predicted by the end of the financial year.

Telecare – using a range of equipment and electronic response services to complement reablement and to help redesign traditional care services. We will continue with our pilot of 500 automated medicine dispensers and test new technology to support people with dementia and learning disabilities living in the community. Our programme will quantify return on investment (ROI) - initial findings indicate the potential for ROI is £15 for every one pound spent. Consultancy support will also be provided for councils in the region to design and execute a telecare strategy.

Personalisation – work on the nationally recognised Personal Assistant Project will continue, to drive up the quality, volume and efficiency of carers directly employed by services users receiving a personal budget. IEWM will facilitate a series of pilots using technology devised by information provider Opportunity Links, to improve the quality of information available to budget holders on good value care services. We are also focusing on shaping the market place for personalised social care including forgeing stronger links with the voluntary sector.

Collaborative Commissioning – help will be provided to councils toidentify collaborative commissioning opportunities such as joint council purchasing of telecare equipment, and extend the use of the Care Funding Calculator which has already achieved £2.8 million efficiency to date. The calculator is projected to make £7 million in savings by the end of this financial year.

Social Care Total Place – designed to identify and avoid overlap and duplication between organisations, resources will be allocated to the Coventry Optimal Care pilot. The pilot is an innovative approach to mapping falls prevention services, looking at gaps in provision, the resources invested and the impact they have on the health and social care economy.

IEWM will continue to facilitate improvements to social care through the Association of Directors of Adult Social Services’ (ADASS) networksincluding Dementia, Telehealthcare, Personalisation, Direct Payments and Reablement.

Plans are in place to organise a series of ‘efficiency challenge’ workshops for directors, and to run high profile summits to showcase best practice in personalisation and telecare.

We look forward to making these initiatives a success by working closely with councils in the region and our JIP partners. We will keep you informed of progress in our monthly JIP e-bulletin and the IEWM website.

Linda Sanders
JIP Chair Director of Adult,
Community & Housing Services
Dudley MBC

Andy Hancox
Director
IEWM

Whose who in the team?
Specialists managing specific areas of the JIP strategy are:
Matt Bowsher, jointly accountable to ADASS and IEWM. Matt has overall responsibility for the design and execution of the JIP Strategy in the region. Email: mbowsher@westmidlandsiep.gov.uk, mobile: 07500 944766.

Sue Williams supports the region in a number of different roles. She currently facilitates the ADASS Personalisation, Telehealthcare, Older People and Direct Payments networks and the Housing Learning Improvement Network.Email: swilliams@westmidlandsiep.gov.uk , mobile: 07824 605653.

Simon Adams is an independent performance specialist working across the South East, South West and West Midlands. He supports the Performance Management Network and will help develop an evidence baseline for telecare, building on the automated pill dispenser pilot. Email: simon@simon-adams.net, mobile: 07968 616285.

Andy Jackson is project managing the Automated Pill Dispenser Project. He liaises between PCTs, pharmacies and local authorities. Email: andy.jackson28@ntlworld.com, mobile: 07815 073611.

Paul Johnston has worked on the Personal Assistant Project for IEWM and is one half of Impact Change Solutions Ltd. This year he will lead on a market shaping programme to underpin the development of Putting People First. Email: paul.johnston@impactchange.co.uk, mobile: 07847 318672.

Mihir Trivedi has worked on the Care Funding Calculator Project for the last 10 months. The project has generated significant cash releasing efficiency and is now a mainstreamed activity in a number of authorities. Mihir will continue to provide capacity for the project as well as leading the Collaborative Commissioning strategy. Email: mihir@hb21.co.uk, mobile: 07977 160 163.
Nathan Downing joins us from the Department of Health programme, Care Services Efficiency Delivery(CSED). He will focus on developing the business case for telecare and designing a strategy for the region. Email: nathan@ndiconsulting.co.uk, mobile: 07970 567332.

Gill Vickers worked intensively on Herefordshire’s Personalisation Programme and has also acted as Vice Chair of the Personalisation Network. Gill will initially focus on the development of personal budgets by providing on site support to councils and collate the Department of Health (DH) milestone returns. Email: gillv@btinternet.com, mobile: 07737 968883.

Stephen Rea is our regional CSED lead. He participates in the JIP and established the regional reablement programme plusthe learning disability housing support scheme. He has also assisted our councils in interpreting the Use of Resources Analysis. Email: stephen.rea@dh.gsi.gov.uk, mobile: 07920 450260.

Helen Miller has worked within the region for CSED for over 12 months, initially supporting transformation planning and now as one of the two regional reablement specialists. Email: Helen.Miller@dh.gsi.gov.uk, mobile: 07767464864.

Simon Pickford forms the other half of the reablement programme and has developed effective working relationships with officers in the councils. Email: Simon.Pickford@dh.gsi.gov.uk, mobile: 07920 814129.

Cathie Louis works for So Lin Jeffery Communications Ltd. She has designed and implements our Communications Strategy. Cathie produces the monthly e-bulletin and has written a case study about safeguarding in partnership with Coventry City Council. If you want to showcase your work please contact her.Email: cathrinalouis@btinternet.com, mobile: 0790 8875533.

Denise Porter is accountable to both the Director for Social Care Leadership and Performance in the DH, and the Regional Director of Public Health. Denise works with councils on developing social care services in line with the Putting People First agenda.
Email : Denise.porter@dh.gsi.gov.uk, mobile 07917 232285.

Additional support is provided by:
Sandra Hudson who is accountable to the DH Deputy Regional Director. Her role is to lead a small team that supports regional councils with specific programmes including dementia, carers, LINKS, Valuing People Now, the Mental Capacity Act, Deprivation of Liberty Safeguards, and Dignity. Email: Sandra.hudson@dh.gsi.gov.uk, mobile: 07917 040827.

Philippa Shreeve works with DH West Midlands, supporting the Older Peoples agenda. Her areas of operation are delivery of the National Dementia Strategy, the Dignity in Care Campaign,and Early Intervention and Prevention with particular focus on falls prevention. Email: philippa.shreeve@dh.gsi.gov.uk, mobile: 07917 041279.

Our mailing address is:Improvement and Efficiency West Midlands Regional Partnership Centre, Albert House, Quay Place,Edward Street, Birmingham, B1 2RA.