Supporting a Transforming Reablement Service in Walsall Metropolitan Borough Council - Case Study

This study describes the use of eABLE in Walsall, a software package used to manage and track the effectiveness of the council’s reablement programme.

It traces the service user’s journey through the programme and gives up to date information on how it benefits each user.

Key elements include an assessment module which scores the service users’ level of independence on the basis of their ability to perform day to day activities. Scores provided at each assessment stage give an objective measure of the improvements in the service user’s independence during the course of the programme.

The Activity tracker module includes a detailed breakdown of activities, the time spent doing them and the location; giving a clearer picture of the overall cost and performance of the service.

eABLE was developed by psHEALTH Ltd with support from the Community Gateway which managed the pilot of the software in partnership with Improvement and Efficiency West Midlands (IEWM).

IEWM’s Head of Adult Social Care, Communications and Strategy, Matt Bowsher said: “Having a clear baseline, and understanding the impact of different interventions enables a Council to offer choice, better value and a realistic chance of meeting people’s assessed needs. eABLE helps council’s optimise their reablement service and achieve sustained independence for people faster.”

For enquiries and a copy of the case study contact: Nathan Downing, Director, Community Gateway, telephone: 07970 567 332, email: Nathan@communitygateway.org.uk .