Nearly £1/2 million saved by Electronic Care Monitoring

Savings of over £450,000 have been made by Wolverhampton City Council with the introduction of Electronic Care Monitoring in domiciliary care, three months ahead of schedule.

Using the services of social enterprise, The Community Gateway CIC, the council has introduced the monitoring system to transform the way it manages domiciliary care, and to improve the performance of the service providers as well as the experience of service users

Electronic monitoring allows council offices to:

• safeguard clients and staff by flagging up missed visits or late arrival of carers
• charge individuals who make payments towards the cost of their care more accuratel
• ensure consistency of care
• measure accurately the care delivered to make sure it accurately reflects what is stipulated in the care plan
• establish the whereabouts of staff in an emergency
• predict needs and resources more accurately
• collaborate more closely with care providers

Community Gateway CIC was used to help Wolverhampton Council implement the system ahead of schedule by providing a detailed project plan covering all aspects of the scheme from tendering to going live.

Contact:  info@thecommunitygateway.co.uk, telephone: 0844 736 5718.