Friday, 16 December 2011

Transformation upgrade in Dudley

Dudley Borough Council is planning a change programme for adult social care services following closure of its transforming social care project.
The programme is in response to an extensive review of the council’s achievements so far in transforming social care services, and identifying issues that need to be addressed. 
Recommendations from the review include:
·       Reducing waiting lists for assessments

·       Improving processes to reduce delays in receiving services

·       Fully adopting IT systems to help staff work efficiently and improve services

·       Explore closer relationships with health colleagues to address cultural, communication and process shortcomings

·       Speeding up implementation of initiatives to develop the social care market, and independent support planning and brokerage

·       Closing the current transformation programme and develop a new change programme using findings from the review.

The new programme will be called Making it Real in Dudley, and will set the vision and ambition for adult social care locally.


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