Dudley Access to Adult Social Care team recently reached the landmark figure of 25,000 telephone calls, from people enquiring about social care services.
Set up in June 2010, the team is the first point of contact for people in the city wanting advice, support and care services.
The team deals with 600 to 700 enquiries a week, half of these are resolved by giving advice, guidance, and referring callers to other bodies.
The service is based in Brierley Hill Health and Social Care Centre.
Contact: dawn.fazey@dudley.gov.uk
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