Top status for Dudley telecare service

Dudley Telecare service has recently been awarded premium status, the highest level of accreditation possible, by the Telecare Services Association (TSA).

The award means the council has gained accreditation in all the following areas:

• referral
• telecare plan
•  installation
• response
• service user profiling
• service tailoring
• monitoring.

There are currently 8,500 people in Dudley who have telecare in their homes helping them to live independently. 

A recent survey found 100% of people using Dudley Telecare Service said the equipment provided them with reassurance and security. 

Contact: marie.spittle@dudley.gov.uk