Friday, 16 December 2011

Appeal for personalisation evidence

The Think Local Act Personal partnership is appealing for examples of innovative practice in delivering fully personalised care and support.
Initiated by the partnership’s National Market Development Forum (NMDF), the appeal is part of its work to find and share best practice.
NMDF is looking for examples of pioneering work in delivering and commissioning personalised support in:
·       residential and nursing homes

·       specialist services including dementia and autism

·       services for carers

·       homecare services

·       end of life care.
Send details to sam@groundswellpartnership.co.uk by Tuesday 20 December 2011.

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Residents asked to make a difference

A series of public meetings will be held for residents to give their views on Coventry and Warwickshire Partnership NHS Trust’s application to become a Foundation Trust. 
The partnership provides mental health and learning disabilities services across Coventry, Warwickshire and Solihull, as well as community health services in Coventry. 

It believes Foundation Trust status will lead to improvement in the quality of services and will allow service users, carers and members of the public to be more closely involved in running the organisation
The meetings will be held at various locations finishing on 21 February 2012.  Views can also be given in writing on the consultation feedback form.

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Myth busting in Walsall

Tweets and blogs were used by Walsall Council to dispel myths and show the public what social care is really about.
The week-long initiative called Who Cares? started on 21 November 2011.  During its run, regular tweets and stories were posted on the council website, including reports on a man who left care after 27 years to live independently in the community, and a mother describing how adaptations to her home changed her young son’s life.
The purpose was to give people who do not usually have contact with social services a better understanding of the work professionals do, and the difference they make to residents’ lives.
Over 800 social care staff work in Walsall and the council plans to continue with the Who Cares? theme.



Transformation upgrade in Dudley

Dudley Borough Council is planning a change programme for adult social care services following closure of its transforming social care project.
The programme is in response to an extensive review of the council’s achievements so far in transforming social care services, and identifying issues that need to be addressed. 
Recommendations from the review include:
·       Reducing waiting lists for assessments

·       Improving processes to reduce delays in receiving services

·       Fully adopting IT systems to help staff work efficiently and improve services

·       Explore closer relationships with health colleagues to address cultural, communication and process shortcomings

·       Speeding up implementation of initiatives to develop the social care market, and independent support planning and brokerage

·       Closing the current transformation programme and develop a new change programme using findings from the review.

The new programme will be called Making it Real in Dudley, and will set the vision and ambition for adult social care locally.


Automated pill dispensers saves thousands of pounds

A region wide pilot project measuring the impact of automated pill dispensers on reducing levels of hospital readmissions, and helping patients to take medication properly, has succeeded in freeing up beds and saving thousands of pounds.
So far, 283 people with conditions ranging from dementia and visual impairments, to mental health issues and Parkinsons, were given the dispensers as part of the trial. 
The group included 53 people who, prior to joining the pilot, had been admitted to hospital after failing to take their medication properly.  None have been readmitted since using the pill dispenser. This has resulted in:
·       Freeing up 371 bed days (1)

·       Saving the NHS £94,605 against the initial investment in pill dispensers of £10.865

·       Savings per patient NHS and social care cost of £1,810. (2)

Research shows the costs of admissions caused by patients not taking prescribed medicines was estimated to be between £36m and £197m in 2006-07. (3)

John Barber, an 84-year-old from Dudley with dementia, described the dispenser as “dead easy” in a short film about the project produced in September 2010. John, whose daily medication includes tablets for his diabetes and his heart, explains: “The bell rings, the red light shines, you lift it up and turn it forwards and it is already pre-set. Tablets in the mouth - gone!”

Head of Adult Social Care at Improvement and Efficiency West Midlands, Matt Bowsher, said: “The results of the trial are really encouraging. Failure to take medication properly puts enormous strain on the NHS and local authority budgets, not to mention ruining people’s quality of life and ability to live independently.”
The pilot began in July 2009 and ends on 31 March 2012.  Pilot areas are Coventry, Dudley, Sandwell, Staffordshire, Telford and Wrekin, Wolverhampton, and Worcestershire.
Contact: Matt Bowsher, mobile: 07500 944 766, email: mbowsher@westmidlandsiep.gov.uk


(1) Bed-day: a hospital patient is confined to bed for a day, staying overnight.
(2) Savings calculated based on the unit costs of health and social care with savings from interventions no longer required (e.g. domiciliary care calls or admission to an acute ward). The £10,865 spent on the 53 people includes a monthly £20 dispensing fee plus £85 per device. The £1,810 average saving breaks down into £753 saved from social care and £1,057 saved from NHS spend. The £205 total per patient includes £120 a month dispensing fees for six months and £85 for the device.
(3) Source: "Automatic Medication Dispensers: A review of evidence & current practice." Author Margaret McArthur- University of Birmingham 9th September 2008.
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Telehealth and telecare set to help millions

Up to three million people could benefit from government plans to role out telehealth and telecare, following an extensive trial to assess their impact and use.

Known as the Whole System Demonstrator programme, the trial was set up by the Department of Health to examine the extent to which telehealth and  telecare can help people to live independently, take control and be responsible for their own health and care. 
Initial findings show if used properly, they can deliver:


·       a 15% reduction in Accident and Emergency visits
·       a 20% reduction in emergency admissions
·       a 14% reduction in elective admissions
·       a 14% reduction in bed days
·       an 8% reduction in tariff costs.
Findings also reveal a 45% reduction in mortality rates.
The telehealth trial involved 3,030 people with one of three conditions – diabetes, heart failure and Chronic Obstructive Pulmonary Disease.


For the telecare, people were selected using the Fair Access to Care Services criteria.


In response to the evidence, the government wants to extend the use of new and emerging healthcare technologies to three million people over the next five years. 
This will be done as part of the ‘Three Million Lives’ campaign to be developed by the Department of Health in partnership with technology industries, the NHS, social care, and other professionals.  A detailed work plan is in development and will reflect further findings to come out of the trial.  


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Speak out on social care market reform

Views are invited on the possibility of introducing additional measures to promote and protect the interests of people using adult social care services, following the demise of care home operator Southern Cross. 

Based on the discussion paper Oversight of the Social Care Market, published by the Department of Health, experts and practitioners are asked for their opinions on areas to be considered for reform, and what the overarching objective of change should be. 
Southern Cross has highlighted the risks associated with a large scale provider falling into financial difficulty, raising concerns about the continuity of service when there are no alternative providers giving the same quality of care at a similar cost. 

The remit for discussion includes the government’s wider vision for encouraging development of the social care market by creating conditions for new providers to emerge, and for the quality of services to improve.

Email for responses: caringforourfuture@dh.gsi.gov.uk, subject line – Market Oversight, deadline: 2 December 2011.